Payment & Shipping

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.
There is no shipping to the following countries: Denmark, Ukraine, Belarus and Russia

Dispatch costs (inclusive of legally applicable VAT)

We charge shipping costs on the basis of the weight class:
Weight class is not the actual package weight!

Domestic deliveries (Germany): 


Order 0,00 to 0,5 kg = 2,00 EUR
Order 0,51 to 2 kg = 4,50 EUR
Order 2,01 to 10 kg = 6,90 EUR
Order 10,01 to 20 kg = 9,99 EUR
Order 20,01 to 30 kg = 11,99 EUR
Order 30,01 to 40 kg = 46,00 EUR
Order 40,01 to 70 kg = 56 EUR
Order 70,01 to 100 kg = 66 EUR
Order over 100 kg = 76 EUR


If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Order 30,01 to 40 kg = 46,00 EUR
Order 40,01 to 70 kg = 56 EUR
Order 70,01 to 100 kg = 66 EUR
Order over 100 kg = 76 EUR

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the weight class:

Zone 1 excl. Remote Area fees* / excl. Remote Area Fees*
Order 0,00 to 0,5 kg = 8,00 EUR
Order 0,51 to 1 kg = 9,00 EUR
Order 1,01 to 2 kg = 17,00 EUR
Order 2,01 to 5 kg = 18,00 EUR
Order 5,01 to 10 kg = 23,00 EUR
Order 10,01 to 20 kg = 33,00 EUR
Order over 20 kg will not be sent


Zone 2 excl. Remote Area fees* / excl. Remote Area Fees*
Order 0,00 to 0,5 kg = 8,00 EUR
Order 0,51 to 1 kg = 9,00 EUR
Order 1,01 to 5 kg = 31,00 EUR
Order 5,01 to 10 kg = 36,00 EUR
Order 10,01 to 20 kg = 46,00 EUR
Order over 20 kg will not be sent


Zone 3
Order 0,00 to 0,5 kg = 8,00 EUR
Order 0,51 to 1 kg = 9,00 EUR
Order 1,01 to 5 kg = 33,00 EUR
Order 5,01 to 10 kg = 43,00 EUR
Order 10,01 to 20 kg = 63,00 EUR
Order over 20 kg will not be sent


Zone 4
Order 0,00 to 0,5 kg = 8,00 EUR
Order 0,51 to 1 kg = 9,00 EUR
Order 1,01 to 5 kg = 38,00 EUR
Order 5,01 to 10 kg = 53,00 EUR
Order 10,01 to 20 kg = 83,00 EUR
Order over 20 kg will not be sent

Zone 1 - Europe
Azoren, Belgien, Dänemark, Färöer (DK), Finnland, Frankreich, Grönland, Guernsey, Jersey, Korsika, Liechtenstein, Luxemburg, Madeira, Monaco, Niederlande (Holland), Österreich, Polen, Portugal, San Marino, Schweden, Slowakei, Tschechien, Vatikanstadt.

Zone 2 - Rest Europe
Andorra, Albanien, Armenien, Aserbaidschan, Bosnien-Herzegowina, Bulgarien, Georgien, Gibraltar, Großbritannien (inklusive Isle of Man), Irland, Island, Italien, Kanarische Inseln,, Kosovo (serbische Provinz), Kroatien, Mazedonien, Malta, Republik Moldau, Montenegro (Republik), Nordirland, Norwegen, Rumänien, Russische Föderation, Serbien (Republik), Schweiz, Slowenien, Spanien (inklusive Balearen), Ukraine, Ungarn, Weissrussland (Belarus), Zypern.

Zone 3 - World Wide
Ägypten, Algerien, Bahrain, Estland, Griechenland, Irak, Iran, Israel, Jemen, Jordanien, Kanada, Katar, Kuwait, Libanon, Libyen, Lettland, Litauen, Marokko, Oman, Saudi-Arabien, St. Pierre und Miquelon, Syrien, Tunesien, Türkei, USA, Vereinigte Arabische Emirate.

Zone 4 - Rest of World Wide
This includes all countries that are not classified in the other zones. So if you don't find your target country in the other regions, it falls into this zone.

Bulky goods are marked as such in the article description.

*Remote Area feesspreis excl. MwSt. / Remote Area Fees price (excl. VAT):
https://mydhl.express.dhl/content/dam/downloads/global/en/remote-areas/dhl_express_remote_areas_en.pdf.coredownload.pdf

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Zone 1 excl. Remote Area fees* / excl. Remote Area Fees*
Order 0,00 to 0,5 kg = 8,00 EUR
Order 0,51 to 1 kg = 9,00 EUR
Order 1,01 to 2 kg = 17,00 EUR
Order 2,01 to 5 kg = 18,00 EUR
Order 5,01 to 10 kg = 23,00 EUR
Order 10,01 to 20 kg = 33,00 EUR
Order over 20 kg will not be sent


Zone 2 excl. Remote Area fees* / excl. Remote Area Fees*
Order 0,00 to 0,5 kg = 8,00 EUR
Order 0,51 to 1 kg = 9,00 EUR
Order 1,01 to 5 kg = 31,00 EUR
Order 5,01 to 10 kg = 36,00 EUR
Order 10,01 to 20 kg = 46,00 EUR
Order over 20 kg will not be sent


Zone 3
Order 0,00 to 0,5 kg = 8,00 EUR
Order 0,51 to 1 kg = 9,00 EUR
Order 1,01 to 5 kg = 33,00 EUR
Order 5,01 to 10 kg = 43,00 EUR
Order 10,01 to 20 kg = 63,00 EUR
Order over 20 kg will not be sent


Zone 4
Order 0,00 to 0,5 kg = 8,00 EUR
Order 0,51 to 1 kg = 9,00 EUR
Order 1,01 to 5 kg = 38,00 EUR
Order 5,01 to 10 kg = 53,00 EUR
Order 10,01 to 20 kg = 83,00 EUR
Order over 20 kg will not be sent

Zone 1 - Europe
Azoren, Belgien, Dänemark, Färöer (DK), Finnland, Frankreich, Grönland, Guernsey, Jersey, Korsika, Liechtenstein, Luxemburg, Madeira, Monaco, Niederlande (Holland), Österreich, Polen, Portugal, San Marino, Schweden, Slowakei, Spanien (inklusive Balearen), Tschechien, Vatikanstadt.

Zone 2 - Rest Europe
Andorra, Albanien, Armenien, Aserbaidschan, Bosnien-Herzegowina, Bulgarien, Georgien, Gibraltar, Großbritannien (inklusive Isle of Man), Irland, Island, Italien, Kanarische Inseln,, Kosovo (serbische Provinz), Kroatien, Mazedonien, Malta, Republik Moldau, Montenegro (Republik), Nordirland, Norwegen, Rumänien, Russische Föderation, Serbien (Republik), Schweiz, Slowenien, Ukraine, Ungarn, Weissrussland (Belarus), Zypern.

Zone 3 - World Wide
Ägypten, Algerien, Bahrain, Estland, Griechenland, Irak, Iran, Israel, Jemen, Jordanien, Kanada, Katar, Kuwait, Libanon, Libyen, Lettland, Litauen, Marokko, Oman, Saudi-Arabien, St. Pierre und Miquelon, Syrien, Tunesien, Türkei, USA, Vereinigte Arabische Emirate.

Zone 4 - Rest of World Wide
This includes all countries that are not classified in the other zones. So if you don't find your target country in the other regions, it falls into this zone.

Bulky goods are marked as such in the article description.

*Remote Area feesspreis excl. MwSt. / Remote Area Fees price (excl. VAT):
https://www.dhl.de/content/dam/images/Paket/GK/downloads/dhl-europaket-remote-areas-062020.pdf

Bulky goods are marked as such in the item description.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Cash on delivery (plus COD charges 6 €)
-  Payment via PayPal
-  Payment by invoice

Further details on payment

 

As long as you make the prepayment , we will grant you 2 % early payment discount on the gross product value of the order.

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 7 days.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.